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Choosing the right patient care software is a critical decision for any veterinary practice. The software you select should streamline operations, enhance patient care, and improve overall efficiency. To assist you in making an informed decision, we've compiled a list of the top nine features to keep in mind when evaluating patient care software.

Key takeaways

  • Consider cloud-based patient care software for real-time updates and accessibility.

  • Customizable treatment plans provide tailored care for each patient.

  • Choose software with a user-friendly interface for ease of use.

1. Is the software cloud-based?

When looking for patient care software, one of the top features to consider is that it’s cloud-based. Choosing a cloud-based solution unlocks many features and benefits that can directly add value to your practice and improve patient care.

With a cloud-based system, you can access information and monitor patient status from any device with an internet connection. This means you can easily work from home or access data while on the go. It also allows for improved communication between the staff and enables better collaboration, as updates to hospitalized patients are immediately synced across all devices.

Security is another important aspect to consider when choosing patient care software. Cloud-based systems like Vet Radar have robust security measures in place to protect your sensitive patient data. They employ encryption, data backups, and other security features to minimize the risk of data breaches and ensure your practice remains in compliance with required regulations.

Lastly, a cloud-based solution can save your practice both time and money. Since you won't need to invest in expensive hardware or ongoing maintenance, you can allocate more resources towards improving patient care and expanding your business. Additionally, the ease of updates and streamlined processes can increase efficiency and reduce the time spent on administrative tasks.

By opting for cloud-based patient care software, you can take advantage of these benefits to enhance your practice's operations and patient care capabilities.

2. Does the software offer customizable treatment sheets?

When choosing a patient care solution, one of the top features to consider is the ability to create customizable treatment sheets. This functionality allows you to tailor the treatment journey to each patient's individual needs, ensuring a more efficient and effective process.

With customizable treatment sheets, you can develop electronic treatment plans that can be easily adapted to the specific needs of your patients. This is a critical aspect of a patient management system like Vet Radar, as it enables a smoother, more personalized care experience for your patients.

A robust patient care solution with customizable plans can help streamline the treatment process and reduce the likelihood of errors or miscommunications. In addition, customizable treatment sheets allow you to keep track of each patient's progress over time, making it simpler to adapt treatment strategies as needed.

Incorporating electronic treatment sheets into your practice is not only beneficial to your patients' experiences, but it can also improve your overall workflow. By optimizing your treatment sheets, you can enhance the quality of care you provide and significantly increase your practice's efficiency.

3. How user-friendly is the software?

A well-designed interface ensures a smooth user experience and allows your team to easily navigate through the software with little to no difficulties.

The software's interface should be intuitive and easily navigable, allowing users to quickly acclimate themselves to its functions. An intuitive design reduces the learning curve, enabling veterinarians and support staff to seamlessly transition to the new software without disruptions. This will save you and your staff valuable time and reduce any frustration during daily operations.

Additionally, a responsive design ensures that the software can be accessed across a variety of devices, including desktops, laptops, tablets, and smartphones, enhancing flexibility and accessibility for the entire team.

Taking advantage of an intuitive and user-friendly interface allows your team to get familiar with the system quickly, reducing the time and effort spent on training. This will help your staff to remain focused on providing the best care for your patients while optimizing the performance of your practice.

4. Does the software come with an electronic whiteboard?

In the modern veterinary practice, an electronic whiteboard is becoming a crucial instrument for streamlining patient care and enhancing overall clinic performance. Vet Radar's industry-leading veterinary whiteboard solution allows you to organize tasks, reminders, and patient care with ease.

Electronic whiteboards provide two key advantages: better clinical workflows and superior information sharing. By integrating an electronic whiteboard into your practice management system, you can conveniently align staff duties, track patients' progress, and maintain communication among team members.

Vet Radar’s electronic whiteboard can be accessed in real-time from any device, regardless of where team members are physically located. Strengthening communications processes enables you to quickly respond and adapt to changing treatment plans and/or emergency situations, leading to greater clinical efficiency and better health outcomes for patients.

5. Can you use the software to calculate fluids?

Fluid therapy is commonly used to treat a variety of conditions in animals, such as dehydration, shock, and post-surgery recovery. A fluid calculator helps veterinary professionals accurately calculate the appropriate amount of fluids to administer based on factors like the animal's weight, condition, and specific needs. This ensures that the right amount of fluids is provided to prevent overhydration or underhydration, which can have serious consequences.

Vet Radar includes a constant rate infusion calculator, eliminating the need for manual fluid calculations. Using a fluid calculator streamlines the process of calculating fluid dosages, saving valuable time for veterinary professionals. This allows your team to focus on other critical aspects of patient care without compromising the accuracy of fluid administration.

Ultimately, the goal of a fluid calculator is to contribute to the overall wellbeing and recovery of animal patients. By ensuring proper fluid balance, veterinary practices can enhance patient comfort, accelerate healing, and improve the chances of successful treatment outcomes.

6. Does the software provide anesthesia monitoring?

When choosing patient care software, one of the top features to consider is anesthesia monitoring. This feature is essential in ensuring the safety and well-being of your patients during surgical procedures.

Anesthesia monitoring allows you to track vital signs and other important metrics in real-time, providing you with valuable data to make informed decisions about your patient's anesthesia levels. This helps to minimize the risk of complications and improve overall patient outcomes.

With Vet Radar's anesthesia sheets, you can effectively monitor and administer treatments, reducing the likelihood of medical errors. These details are presented on user-friendly digital charts for quick reference. The integrated anesthetic timer facilitates real-time monitoring and precise recording of procedure times, ensuring optimal workflow management.

7. Does the software integrate with other systems?

When choosing patient care software for your veterinary practice, one of the top features to consider is its ability to integrate smoothly with other software systems. Integration is crucial, as it allows you to streamline your workflow and avoid the time-consuming process of manually transferring data between different platforms.

Vet Radar integrates with ezyVet, one of the world’s leading practice management solutions. The two-way integration ensures that data entered in one system flows through seamlessly to the other, minimizing the need for manual data entry and creating a cohesive ecosystem for managing all aspects of your practice. By choosing a software solution with this level of integration, you can save time and effort, allowing your team to focus on providing high-quality care for your patients.

By choosing a system that can seamlessly connect with your other software platforms, you can create a more efficient workflow that contributes to better overall patient care.

8. How does the software capture charges?

Automatic charge capture plays a crucial role in improving your practice's financial success. It helps to streamline billing and minimizes the possibility of missed charges.

With automatic charge capture, you can easily ensure that all services provided to your patients are accurately recorded and billed. The software takes care of capturing charges in real time as you provide care to your patients. This helps reduce manual data entry errors, which can lead to more accurate billing, quicker payment processing, and increased revenue.

Another significant advantage of this feature is the reduction of missed charges. Missed charges often occur when a service is performed but not included in the billing or overlooked. Vet Radar's integration with ezyVet allows all appointments, procedures, and medication that have been set up in Vet Radar to automatically capture billable charges, which then flow back to ezyVet for easy billing. Automating the charge capture process reduces the risk of billing errors, leading to a more consistent and reliable revenue stream for your practice.

9. What support does the vendor provide?

Transitioning to new software necessitates proper training and support. Opt for a software provider that offers comprehensive training resources, tutorials, and customer support. Adequate training empowers veterinary teams to harness the full potential of the software's features. With the right training, veterinary professionals can maximize the benefits of the software, providing the highest standard of patient care.

Verify if the software provides timely customer support. To determine this, check for a dedicated support team that is easy to reach via email or phone. Responsive customer service can prove invaluable when troubleshooting issues or addressing questions that arise during usage.

Finally, consider whether the software provider offers ongoing educational resources and training for your staff members. These may include webinars, video tutorials, or even face-to-face workshops. Adequate training and educational materials can help you maximize the software's potential and ensure that all users are confident in operating the platform.


The right software empowers veterinary teams to provide exceptional patient care, enhance clinical workflows, and ensure the safety and well-being of their animal patients. By making an informed choice, veterinary clinics can embrace the future of patient care technology and continue to deliver high-quality healthcare experiences.

Want to find out if Vet Radar is the right for your veterinary practice? Book a demo today!